Notice of submitting written objections to the service user

Pursuant to Article 6, Paragraphs 1, item 3 of the Law on Provision of Tourism Services (Official Gazette No. 130/17), the consumer's written complaint may be filed:

- written in business premises (K. Jeretova 14a, 52100 Pula)

- to Email (sini@istria-tours.hr)

- by mail to the address (Istria Tours, K. Jeretova 14a, 52100 Pula)

The receipt of service user complaint will be confirmed without delay and replied, in writing, within 15 days of receipt of the complaint.

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